Privacy Policy

1. Introduction

Mindsphere Enterprises LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our free masterclass, apply for enrollment, or participate in our PMHNP coaching and mentorship programs. We are headquartered in the United States and comply with applicable U.S. data protection laws.

2. Information We Collect

Information you provide directly:

• First and last name
• Email address
• Phone number
• Professional status (e.g., PMHNP student, new graduate, licensed PMHNP, other healthcare professional)
• Country and state of residence
• Preferred cohort and start timeframe
• Payment and billing information (processed securely through our payment processor; we do not store full card details on our servers)
• Any messages, questions, or notes you voluntarily submit through our forms

Information collected automatically:

• IP address, browser type, device information, and operating system
• Pages visited, time spent on pages, and referral source (including advertising platform identifiers)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To register you for our free masterclass and send you access details
• To process your enrollment application and cohort assignment
• To process payments and manage payment plans
• To deliver program content, live sessions, recordings, and resources
• To provide mentorship, support, and community access during your cohort
• To send program-related communications, updates, educational resources, and cohort reminders
• To respond to your questions and provide customer support
• To improve our website, curriculum, programs, and services
• To analyze marketing campaign performance and optimize our advertising
• To comply with legal obligations and protect against fraudulent activity

4. Communication Preferences & Consent

We respect your communication preferences. When you register for the masterclass or submit an enrollment application, you may choose whether to consent to receive communications via email, SMS text messaging, and WhatsApp. We will never send marketing communications through a channel for which you have not provided explicit consent.

You may opt out of marketing communications at any time by following the unsubscribe instructions in any email, replying STOP to any SMS, or contacting us directly. Opting out of marketing communications does not affect transactional messages related to your enrollment, payment, or program access.

5. SMS Messaging

By providing your phone number and opting in, you may receive SMS/text messages from Mindsphere Enterprises LLC, including registration and access information, reminders, programme-related updates, and appointment reminders. You may separately opt in to receive marketing and promotional SMS messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Transactional/programme SMS consent and marketing SMS consent are handled separately, and SMS consent is not a condition of purchasing or enrolling in any program.

6. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with the following categories of trusted service providers who assist us in operating our business:

• Customer relationship management (CRM) and marketing automation platforms
• Payment processing providers
• Email, SMS, and messaging service providers
• Video hosting and virtual meeting platforms
• Analytics and advertising platforms (in accordance with applicable data protection laws)

All service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared. We may also disclose your information if required by law or legal process.

7. Data Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you are a prospective student who does not enroll, we retain your information for [INSERT DATA RETENTION PERIOD] to support future cohort marketing and then delete or anonymize it unless retention is required by law.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing of your data
• Withdraw consent to marketing communications at any time
• Request a portable copy of your data

To exercise any of these rights, please contact us at [INSERT MINDSPHERE CONTACT EMAIL]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and measure the effectiveness of our advertising campaigns. You may configure your browser to refuse cookies, though some features of the website may not function properly without them. We also use pixel tags and similar technologies from advertising partners to measure ad performance and retarget visitors.

11. Children's Privacy

Our programs are designed for adult learners, including PMHNP students and practicing professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us so we can promptly delete it.

12. International Users

Mindsphere Enterprises LLC is based in the United States. If you access our website or programs from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer in accordance with this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Material changes will be communicated through a prominent notice on our website or via email.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [INSERT MINDSPHERE CONTACT EMAIL]. We are committed to addressing your privacy inquiries promptly and transparently.